ORC Like you have Never Experienced Before

The Organized Retail Crime Investigator (QORCI™) Qualified Course is the industry’s leading certification that focuses on the identification, investigation and prosecution of Organized Retail Crime. Join the ranks of the industry's best Organized Retail Crime Investigators today and establish your expertise and credibility by earning your QORCI™ credential and designation.

We teach you how to investigate and prosecute the most complex types of ORC to hit our industry.. The QORCI™ credential is tough and demanding, but fun to study for. You will learn and grow with this phenomenal certification program which will keep you on the edge of your seat and even better yet, it’s all online. There are no boring theory lectures here. It’s all how-to-based tutorials, videos, and personal mentor ship which helps you to actually utilize the learning’s coming from the training program and be highly effective in your organization and/or agency as you progress.

Loss Prevention, Law Enforcement and Legal United in the Fight Against ORC! This program was developed from the industries best organized retail crime investigators, loss prevention, law enforcement, ecommerce fraud, and legal. They are the very people that mentor you along the way. Join our community, more importantly our family of industry leaders and take your career to new heights by becoming a QORCI™ today! You earn 32 CPE credits for completing this program. The modules are self-study available at your own pace and schedule. Study as you see fit, anywhere, and at any time.

The Experience: We provide a blended online learning environment in which you can learn from live instructors and or you can complete the course with self-paced video based how-to lessons. We teaching you how to investigate and prosecute instances of ORC at the Store Level, Distribution Level, ecommerce Level and more through these interactive videos, investigative assignments, discussion boards, instructor feedback and student collaboration. The learnings and experience in the CORCI Board Certification are unmatched and you are bound to enhance your current skill set whether you have been in the industry for 40 years or you are just starting.

There is no better time than to take your career and expertise to a whole new level this year! ORC continues to grow and plague our industry with a devastating impact to our profitability and the safety of our employees. Become a McAfee Institute Board Certified Organized Retail Crime Investigator (CORCI™) Today!

What QORCI Supports the National Cyber-Security Workforce Framework (Homeland Security)

  • The National Cybersecurity Workforce Framework supports the nation’s cybersecurity workforce development efforts.
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  • Students will graduate with the knowledge and skills that employers need
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  • Employees will have a better defined career path and opportunities, and
  • Policy makers can set standards to promote workforce professionalization.


  • The lessons are self-study available at your own pace and schedule.
  • This program was developed from the industries best organized retail crime investigators, loss prevention professionals, law enforcement, ecommerce fraud, and social media intelligence working in collaboration towards the prosecution of ORC criminals and they are the very people that mentor you along the way.

    Who Should Attend?

    • Loss Prevention Professionals
    • Law Enforcement
    • Private Investigators
    • Human Resources Professionals
    • Intelligence Professionals
    • Fraud Investigators

    Now is the Time..

    I can't urge you enough to invest in yourself and your future while learning some really neat stuff along the way. Earning the industry's top certification is rigorous, challenging, and extremely fun!

    Trust me when I tell you that we are going to blow your mind and teach you things that you never thought possible!

    It starts with the impossible and ends with the remarkable!

    The Benefits!

    • Lifetime Access. No Limits!
    • iPhone, iPad and Android Accessibility
    • CPE Credits, Board Certification & Designation
    • Nationally Accredited through NASB

    Added Benefits?

    • Network with industry professionals from around the globe.
    • Build your professional profile
    • Advance your career
    • Ask Questions and Get Advice
    • Access our Free Resource Library

    What are the requirements for Board Certification?

    • Bachelor’s degree or higher plus one year of experience in organized retail crime, eCommerce, fraud, investigations, IT, law enforcement, forensics, criminal justice, law, and/or loss prevention or other similar field or
    • Associates degree plus two years of experience or
    • High school diploma or GED plus four years of experience or
    • A Minimum two years experience as a full time faculty member at an accredited educational institution.

    In addition, a person convicted of a felony, any crime of moral turpitude or misdemeanor relating to honesty, theft, embezzlement, fraud or the like shall be ineligible to become a CORCI™.

    Applicant must provide a copy of certified transcript of education ONLY if using college degree rather than experience to qualify. Applicant must successfully pass the prescribed background check, which may include a criminal background check, and examination process. Falsification or omission of information on the application form will be reason enough to disqualify an applicant from becoming or remaining a Certified Organized Retail Crime Investigator.


    Introduction to ORC Investigations

    • Welcome to Organized Retail Crime
    • Group Forum Discussion: Introduce Yourself!
    • Introduction to ORC (Reading Assignment)
    • How We Create Influential Leaders!
    • What Is The Journey Going To Be Like?
    • Are You A Super Guru In The Making?
    • Code of Ethics (Reading Assignment)

    Organized Retail Crime Overview

    • ORC Overview (Reading Assignment)
    • What is the Definition of ORC?
    • What is Our Idea of ORC?
    • How Do They Do It?
    • Module 2 Quiz: Organized Retail Crime Overview

    Organized Retail Crime Fraud Schemes

    • ORC Fraud Schemes (Reading Assignment
    • What Industries Does ORC Impact?
    • What are The Top Cities and Products for ORC?
    • Module 3 Quiz: Organized Retail Crime Fraud Schemes

    Booster Operations

    • Booster Operations (Reading Assignment)
    • What Is a Booster and What Do They Do?
    • What Tools Does a Booster Use?
    • What are The Different Levels of a Booster?
    • Module 4 Quiz: Booster Operations

    Fencing Operations

    • Fencing Operations (Reading Assignments)
    • What is a Fence?
    • How Do We Stop ORC?
    • The Struggles: Don't Give Up!
    • Module 5 Quiz: Fencing Operations

    eCrime Investigation Methodologies

    • ORC and Auction Fraud (Reading Assignment)
    • eCrime Investigations - Introduction
    • Where is eCrime Most Prevalent
    • Fencing Vs. eFencing
    • eCommerce Challenges to Investigating Fraudsters
    • Prosecution Challenges
    • Prosecution Requirements
    • Science Meets eCrime
    • Ebay The World's Largest Auction Platform
    • Boosters Selling on Ebay
    • Ebay Fraudsters - Let's Find Them
    • Ebay Listing Overview
    • Advanced eBay Search Overview
    • eBay Search Results Overview
    • Auction Listing Details
    • Feedback Profile Overview
    • Auction Analysis for Fraud
    • Investigation Forms 2014
    • Feedback Systems and How Fraudsters Use Them
    • Ebay Feedback Review (First 30 Days)
    • Craigslist Overview
    • Craigslist Listings
    • Craigslist Investigations
    • Google Boolean Searches (Site Search)
    • Group Forum Discussion: eBay Investigation
    • Group Forum Discussion: Craigslist Investigation
    • Quiz: eCrime Investigations

    Advanced eCrime Investigation Methodologies

    • Introduction to Advanced eCommerce Fraud
    • The Demographics of Online Fraudsters
    • Trends and Patterns of Online Fraudsters
    • The Profile of an Online Fraudster
    • Types of Auction Fraud
    • Patterns in Fraudulent Behavior
    • Research Results and Types of Auction Fraud
    • Analyze Fraudulent Behavior
    • eBay Investigations
    • eBay Auction Search Kit
    • eBay and Terapeak
    • Hot Topic Research on Terapeak
    • eBay Investigative Tips
    • Craigslist Investigation
    • Craigslist Investigation Tips
    • Facebook Marketplace (Oodle) Introduction
    • Facebook Marketplace - Searching Individuals
    • Facebook Marketplace Investigative Tips
    • Google Advanced Operators
    • Google Site Search: eforcity
    • Google Site Search
    • Email Header Information
    • Meta Data
    • eCommerce Laboratory
    • Conclusion
    • Quiz: Advanced eCrime Investigation Methodologies

    Organized Retail Crime Investigations

    • Introduction to ORC Investigations
    • What will we learn today?
    • How to Investigate Organized Retail Crime
    • How to Educate and Train...
    • What Kind of Visual Deterrents to Use to Stop ORC!
    • What Kind of Physical Deterrents Can You Use to Stop ORC!
    • How to Decide Correct Camera Placement!
    • What to Know about Merchandise Tagging!
    • Make Sure You Know the Reporting Methods!
    • How Are You Doing the Investigation?
    • The ORC Theory and Research Facts!
    • Look at Your Options!
    • Can You Identify an Investigation Route?
    • Know the Case Enhancement!
    • What is Needed for the Investigation?
    • How is Shoplifting Successful and How We Stop It?
    • How to Investigate Check Fraud?
    • Is Your Credit Card Safe?
    • Investigating Gift Card Deception!
    • Is That a Legitimate Refund?
    • Did You Make Your Coupon?
    • Walking Through a Practical Investigation!

    Organized Retail Crime Investigations Part 2

    • Are You Articulating Your Documentation?
    • What Evidence do you have of a Fence?
    • What about Overseas Sales?
    • Introduction and What You Will Learn!
    • Taking Down the Crew!
    • Do You Have the Correct Information?
    • Taking the Right Photographs
    • Interview and Interrogation (Reading Assignment)
    • Completing the Interview and Interrogation
    • Make Sure You Obtain a Written Statement!
    • How do They Establish a Fencing Operation?
    • What are the Different Levels of a Fence?
    • What do Fence Locations Look Like?
    • What is E-fencing?
    • Using Surveillance to Track Your Suspect!
    • Use Cellphone Records to Tie Your Suspect to the Case
    • Do You Use Merchandise Tracking?
    • Do You Know How to Develop Your Informant?
    • Conducting Buys and Sales!
    • Investigation of a Fence!
    • Types of Gateway Crimes?
    • Here is a Practical Exercise!
    • Here are the Subpoenas and Search and Seizures!

    Surveillance Methods

    • Surveillance Methods (Preliminary)
    • Mobile Surveillance & Prep
    • Surveillance Methods

    Cyber Investigations

    • Cyber Investigations (Reading Assignment)
    • Intro to Cyber Investigations (Overview)
    • How Cyber Criminals Attack
    • Conducting Cyber Investigations
    • Cyber Investigations 101
    • How to Investigate Email Headers
    • Intro to Cyber Investigations Conclusion
    • Quiz: Introduction to Cyber Investigations

    Open Source Intelligence

    • Open Source Intelligence (Reading Assignment)
    • An overview of Advanced Social Media Investigations
    • Defining Open Source Intelligence
    • A World of Sock Puppets
    • Documenting Social Media
    • Building Your Digital Case File
    • How to Keep Yourself Protected
    • Which Domain Tools to Use
    • Considerations for Instant Messaging Investigations
    • Invaluable Websites for Conducting People Searches
    • Using Suspect's Usernames to Search Multiple Platforms
    • Investigating Suspects on Facebook
    • The Incredible Tool Known as Facebook Graph Search
    • An Exploration into the New MySpace
    • The Powerhouse of Information Known as LinkedIn
    • Social Monitoring and Tracking Suspects on Twitter
    • Geo Tracking News, Media, and Businesses
    • Creating False Personas and New Identities
    • In Conclusion
    • Quiz: Advanced Social Media Investigations

    Email Headers and Digital Forensics

    • Cyber Forensics (Reading Assignment)
    • Investigating Email Crimes: The Who, What, When, and Where!
    • What do we do?
    • Email Header Information
    • Mobile Forensics Part 1
    • Mobile Forensics Part 2
    • Quiz: Digital and Mobile Forensics

    Legal Fundamentals of Organized Retail Crime

    • ORC Legal Aspects (Reading Assignment)
    • Introduction and What You Will Learn!
    • What Types of Crimes Occur?
    • What are the Different Types of Courts?
    • What Bills and Acts Help Fight ORC?
    • Prosecuting the Criminal!
    • What about Court Orders?
    • Computer Forensic Types of Evidence!
    • Collecting Photographic Evidence for Your Case!
    • What Evidence do You Have of a Fence?
    • What is the Charging Process?
    • Learn How to be an Expert Witness!
    • How to Prepare for the Verdict!
    • Make Sure You Review Your Case!
    • Quiz: ORC Legal

    ORC Prevention and Deterrence

    • ORC Prevention (Reading Assignment)


    • Appendix and References

    Preparing for the Exam

    • Preparing for the exam
    • Board Exam Purchase

    Globally Recognized As Seen on

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    Barry Mince Jr

      Qualified Organized Retail Crime Investigator (Q|ORCI)

      Knowledge is power. I was able to go through this course and traverse the knowledge sets relatively easily because ORC investigations is what I do. This course helped me enhance my knowledge with new information and investigation tricks and methods that i did not use or really think about before. Social media side helped me out as well. I cared for some of the video modules more than others, but that is simply my personal reaction. The people teaching the courses have diverse methods and cont...