The Journey

Welcome to the journey of becoming a Qualified eCommerce Fraud Investigator (QEFI). This is the most sought after certification in the industry for those professionals in law enforcement, intelligence, loss prevention, fraud, IT, and investigations wanting to elevate their career to the next level with an emphasis in eCommerce fraud, investigation, prosecution, and program development. The QEFI credential is world renowned and highly recognized in the world of eCommerce and we would love to have you apart of our team!

The QEFI® credential is tough and demanding, but fun to study for. You will learn and grow with this phenomenal certification program which will keep you on the edge of your seat and even better yet, its all online. There are no boring theory lectures here. It’s all how-to-based tutorials, videos, and personal mentor ship which helps you to actually utilize the learning’s coming from the training program and be highly effective in your organization and/or agency as you progress.

QEFI’s are skilled in eCommerce fraud investigation management, online fraud identification, auction & classified investigations, digital evidence collection, developing reports, prosecution and testimony to validate findings in a global environment.

They are the very people that mentor you along the way. Join our community, more importantly our family of industry leaders and take your career to new heights by becoming a CEFI® today!

What am I going to get from this board certification?

  • eCommerce Fraud Investigation Management
  • Online Fraud Identification
  • Auction & Classified Investigations
  • Digital Evidence Collection
  • Developing Reports
  • Prosecution and Testimony to Validate Findings

Who Should Attend?

  • Loss Prevention Professionals
  • Law Enforcement
  • Private Investigators
  • Human Resources Professionals
  • Intelligence Professionals
  • Fraud Investigators

The Benefits!

  • Lifetime Access. No Limits!
  • Tablet Accessibility
  • 15 CPE Credits & Board Certificate
  • Nationally Accredited through NASBA

What are the requirements for Board Certification?

  • Bachelor’s degree or higher plus one years of experience in eCommerce, fraud, investigations, IT, law enforcement, forensics, criminal justice, law, and/or loss prevention or
  • Associates degree plus two years of experience as stated above or
  • High school diploma or GED plus four years of experience as stated above or
  • Minimum two years experience as a full time faculty member at an accredited educational institution.
  • In addition, a person convicted of a felony, any crime of moral turpitude or misdemeanor relating to honesty, theft, embezzlement, fraud or the like shall be ineligible to become a CEFI®. Applicant must provide a copy of certified transcript of education ONLY if using college degree rather than experience to qualify.
  • Applicant must successfully pass the prescribed background check, which may include a criminal background check, and examination process.
  • Falsification or omission of information on the application form will be reason enough to disqualify an applicant from becoming or remaining a Certified eCommerce Fraud Investigator.



Welcome to the CEFI Program!

  • Welcome to CEFI
  • Group Forum Discussion: Introduce Yourself!
  • Code of Ethics (Reading Assignment)
  • Course Materials

Introduction to Cyber Investigations

  • Types of Cyber Crime (Reading Assignment)
  • Intro to Cyber Investigations - Overview
  • How Cyber Criminals Attack
  • Conducting Cyber Investigations
  • Cyber Investigations 101
  • How to Investigate Email Headers
  • Conclusion & Recap
  • Module 2 Quiz: Introduction to Cyber Investigations

eCrime Investigation Methodologies

  • eCrime Investigations - Introduction
  • Where is eCrime Most Prevalent
  • Fencing Vs. eFencing
  • eCommerce Challenges to Investigating Fraudsters
  • Prosecution Challenges
  • Prosecution Requirements
  • Science Meets eCrime
  • Ebay The World's Largest Auction Platform
  • Boosters Selling on Ebay
  • Ebay Fraudsters - Let's Find Them
  • Ebay Listing Overview
  • Advanced eBay Search Overview
  • eBay Search Results Overview
  • Auction Listing Details
  • Feedback Profile Overview
  • Auction Analysis for Fraud
  • Feedback Systems and How Fraudsters Use Them
  • Ebay Feedback Review - First 30 Days
  • Craigslist Overview
  • Craigslist Listings
  • Craigslist Investigations
  • Google Boolean Searches - Site Search
  • Group Forum Discussion: eBay Investigation
  • Group Forum Discussion: Craigslist Investigation
  • Module 3 Quiz: eCrime Investigation Methodologies

Advanced eCrime Investigation Methodologies

  • Introduction to Advanced eCommerce Fraud
  • The Demographics of Online Fraudsters
  • Trends and Patterns of Online Fraudsters
  • The Profile of an Online Fraudster
  • Types of Auction Fraud
  • Patterns in Fraudulent Behavior
  • Research Results and Types of Auction Fraud
  • Analyze Fraudulent Behavior
  • eBay Investigations
  • eBay Auction Search Kit
  • eBay and Terapeak
  • Hot Topic Research on Terapeak
  • eBay Investigative Tips
  • Craigslist Investigation
  • Craigslist Investigation Tips
  • Facebook Marketplace (Oodle) Introduction
  • Facebook Marketplace - Searching Individuals
  • Facebook Marketplace Investigative Tips
  • Google Advanced Operators
  • Google Site Search: eforcity
  • Google Site Search
  • Email Header Information
  • Meta Data
  • eCommerce Laboratory
  • Conclusion
  • Module 4 Quiz: Advanced eCrime Investigation Methodologies

Email Headers and Digital Forensics

  • Cyber Forensics (Reading Assignment)
  • Investigating Email Crimes: The Who, What, When, and Where!
  • What do we do?
  • Email Header Information
  • Mobile Forensics Part 1
  • Mobile Forensics Part 2
  • Module 5 Quiz: Email Headers and Digital Forensics

Legal Fundamentals of Cyber Investigations

  • Legal Fundamentals (Reading Assignment)
  • Introduction to Legal Fundamentals
  • Understanding Your Role as a Corporate Investigator
  • Understanding Your Employees Rights
  • The Electronic Communications Privacy Act
  • Understanding Law Enforcement Concerns
  • An Agent of the Law
  • Federal Laws to Prosecute CyberCrimes
  • Becoming an Expert Witness
  • Dauberts Standards, What is it?
  • Common Task of an Expert Witness
  • Preparing to Become an Expert Witness
  • Your Role as a Consultant
  • How to Prepare Your Testimony for Court
  • Preparing Forensic and Computer Evidence
  • Legal Fundamentals of Cyber Investigations Summary
  • Module 6 Quiz: Legal Fundamentals of Cyber Investigations

CEFI Final Exam

  • Preparing For The Exam
  • Board Exam Purchase


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