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Some Common Questions

What is the difference in the training packages (IE learning experiences).

With all programs the content and training program is exactly the same. The only difference is if you purchase an exam license to sit for the board exam. If you purchase a program with the exam license, upon completion you will earn a board certification & designation. If you purchase a program without the exam license you will earn a qualified digital certificate of completion at the end. Then you can always opt to purchase an exam license in the future if you wish to become certified.

What makes you different then the rest?

Our programs are all inclusive. We don't nickle and dime you to death making you purchase everything separately. We offer a money back guarantee. We provide lifetime access and updates to our materials. We offer live instructor and customer support which answers in under 10 seconds. We offer an exam pass guarantee. We actually care about your success and are willing to help you to achieve those goals. This is only the start, and as you can see no one else offers this within the industry.

Why should I learn with you guys?

Do me a favor and jump into chat and you will see right away how responsive we are and how much we care. Then go to our competitors site and try the same thing. You will experience the difference right away. We actually care and are very responsive to your needs. It all starts there when you need us we are here.

If the program is online and self study why is there a limited seat count?

Because we offer live instructor support with our programs, we cant just enroll 500 people at once. It would be a massive overload on our instructors. So we limit the number of students each month into our programs so that way we can provide one incredible learning experience to you. We are more worried about the quality of your training vs the quantity of students we can enroll at one time. That's why our professionals are better trained, equipped and develop into better leaders than the rest.

Your programs are to expensive.

Our thought is this. If you want to be the best you should go to the best and learn from the best. Your time is valuable and your money is precious. If you are going to invest in yourself, learn it right the first time. There are cheaper options out there, but you get what you pay for in this world. You would't pay a bum to teach you how to become a millionaire would you? Neither would we.

  • If you are a professional looking for advancement opportunities, our latest salary survey shows our professional earn a whopping 30% more money than those without. That is a huge ROI for holding one of our certifications.
  • If you are an employer our certified professionals are 203% more effective and efficient in solving and closing cases than their peers without our training.

I don't have enough time, I am really busy.

The great thing is we offer online self study programs if you cant make our in person training programs. You have lifetime access to the training program, materials and updates and a whole year to sit for the exam. Our programs are designed for busy professionals to work at your own speed when its convenient.

We already have a training provider or we do it in house.

At this point, we aren't asking you to rip anything out. A lot of our students used to or still use Competitor X. We'd just like the opportunity to show you how we are different and how we have provided additional value to our customers. As our instructors and governing board come from a wide variety of backgrounds IE federal, local, state law enforcement, intelligence, military, fraud, investigation etc we can offer a fresh perspective and real world experience to open your eyes to concepts and ideas that you might not of been exposed to in the past.

I don't understand the value and I'm too busy to think about it.

The value is simple, to learn more than what we know. Enhance your current skill sets to be more effective than what you are now. And to increase your credibility within your organization and sector by having third party validation of your skill sets which is useful in court room testimony etc.

I've never heard of your company.

McAfee Institute has been around since 2011 providing training within the intelligence and investigative sectors to the industry's elite in federal, local, state law enforcement, intelligence, military, retail, banking, private investigation and more. 

What if I don't like the program?

We are the only certification provider in the industry that offers an astounding 3 day money back guarantee. Why is that? Because we are that confident you will love the experience there is no risk at all. Our competitors are not that confident, that's why they don't. They want to trap you, we don't. Try the program for 3 days, explore 5 % of the program, if you don't like it we will refund every penny. Its simple!