Course curriculum

  • 1

    Introduction to ORC Investigations

    • Welcome to Organized Retail Crime
    • Group Forum Discussion: Introduce Yourself!
    • Introduction to ORC (Reading Assignment)
    • How We Create Influential Leaders!
    • What Is The Journey Going To Be Like?
    • Are You A Super Guru In The Making?
    • Code of Ethics (Reading Assignment)
  • 2

    Organized Retail Crime Overview

    • ORC Overview (Reading Assignment)
    • What is the Definition of ORC?
    • What is Our Idea of ORC?
    • How Do They Do It?
    • Module 2 Quiz: Organized Retail Crime Overview
  • 3

    Organized Retail Crime Fraud Schemes

    • ORC Fraud Schemes (Reading Assignment)
    • What Industries Does ORC Impact?
    • What are The Top Cities and Products for ORC?
    • Module 3 Quiz: Organized Retail Crime Fraud Schemes
  • 4

    Booster Operations

    • Booster Operations (Reading Assignment)
    • What Is a Booster and What Do They Do?
    • What Tools Does a Booster Use?
    • What are The Different Levels of a Booster?
    • Module 4 Quiz: Booster Operations
  • 5

    Fencing Operations

    • Fencing Operations (Reading Assignments)
    • What is a Fence?
    • How Do We Stop ORC?
    • The Struggles: Don't Give Up!
    • Module 5 Quiz: Fencing Operations
  • 6

    eCrime Investigation Methodologies

    • ORC and Auction Fraud (Reading Assignment)
    • eCrime Investigations - Introduction
    • Where is eCrime Most Prevalent
    • Fencing Vs. eFencing
    • eCommerce Challenges to Investigating Fraudsters
    • Prosecution Challenges
    • Prosecution Requirements
    • Science Meets eCrime
    • Ebay The World's Largest Auction Platform
    • Boosters Selling on Ebay
    • Ebay Fraudsters - Let's Find Them
    • Ebay Listing Overview
    • Advanced eBay Search Overview
    • eBay Search Results Overview
    • Auction Listing Details
    • Feedback Profile Overview
    • Auction Analysis for Fraud
    • Feedback Systems and How Fraudsters Use Them
    • Ebay Feedback Review (First 30 Days)
    • Craigslist Overview
    • Craigslist Listings
    • Craigslist Investigations
    • Google Boolean Searches (Site Search)
    • Group Forum Discussion: eBay Investigation
    • Group Forum Discussion: Craigslist Investigation
    • Quiz: eCrime Investigations
  • 7

    Advanced eCrime Investigation Methodologies

    • Introduction to Advanced eCommerce Fraud
    • The Demographics of Online Fraudsters
    • Trends and Patterns of Online Fraudsters
    • The Profile of an Online Fraudster
    • Types of Auction Fraud
    • Patterns in Fraudulent Behavior
    • Research Results and Types of Auction Fraud
    • Analyze Fraudulent Behavior
    • eBay Investigations
    • eBay Auction Search Kit
    • eBay and Terapeak
    • Hot Topic Research on Terapeak
    • eBay Investigative Tips
    • Craigslist Investigation
    • Craigslist Investigation Tips
    • Facebook Marketplace (Oodle) Introduction
    • Facebook Marketplace - Searching Individuals
    • Facebook Marketplace Investigative Tips
    • Google Advanced Operators
    • Google Site Search: eforcity
    • Google Site Search
    • Email Header Information
    • Meta Data
    • eCommerce Laboratory
    • Conclusion
    • Quiz: Advanced eCrime Investigation Methodologies
  • 8

    Organized Retail Crime Investigations

    • Introduction to ORC Investigations
    • What will we learn today?
    • How to Investigate Organized Retail Crime
    • How to Educate and Train...
    • What Kind of Visual Deterrents to Use to Stop ORC!
    • What Kind of Physical Deterrents Can You Use to Stop ORC!
    • How to Decide Correct Camera Placement!
    • What to Know about Merchandise Tagging!
    • Make Sure You Know the Reporting Methods!
    • How Are You Doing the Investigation?
    • The ORC Theory and Research Facts!
    • Look at Your Options!
    • Can You Identify an Investigation Route?
    • Know the Case Enhancement!
    • What is Needed for the Investigation?
    • How is Shoplifting Successful and How We Stop It?
    • How to Investigate Check Fraud?
    • Is Your Credit Card Safe?
    • Investigating Gift Card Deception!
    • Is That a Legitimate Refund?
    • Did You Make Your Coupon?
    • Walking Through a Practical Investigation!
  • 9

    Organized Retail Crime Investigations Part 2

    • Are You Articulating Your Documentation?
    • What Evidence do you have of a Fence?
    • What about Overseas Sales?
    • Introduction and What You Will Learn!
    • Taking Down the Crew!
    • Do You Have the Correct Information?
    • Taking the Right Photographs
    • Interview and Interrogation (Reading Assignment)
    • Completing the Interview and Interrogation
    • Make Sure You Obtain a Written Statement!
    • How do They Establish a Fencing Operation?
    • What are the Different Levels of a Fence?
    • What do Fence Locations Look Like?
    • What is E-fencing?
    • Using Surveillance to Track Your Suspect!
    • Use Cellphone Records to Tie Your Suspect to the Case
    • Do You Use Merchandise Tracking?
    • Do You Know How to Develop Your Informant?
    • Conducting Buys and Sales!
    • Investigation of a Fence!
    • Types of Gateway Crimes?
    • Here is a Practical Exercise!
    • Here are the Subpoenas and Search and Seizures!
  • 10

    Surveillance Methods

    • Surveillance Methods (Preliminary)
    • Mobile Surveillance & Prep
    • Surveillance Methods
  • 11

    Cyber Investigations

    • Cyber Investigations (Reading Assignment)
    • Intro to Cyber Investigations (Overview)
    • How Cyber Criminals Attack
    • Conducting Cyber Investigations
    • Cyber Investigations 101
    • How to Investigate Email Headers
    • Intro to Cyber Investigations Conclusion
    • Quiz: Introduction to Cyber Investigations
  • 12

    Open Source Intelligence

    • Open Source Intelligence (Reading Assignment)
    • An overview of Advanced Social Media Investigations
    • Defining Open Source Intelligence
    • A World of Sock Puppets
    • Documenting Social Media
    • Building Your Digital Case File
    • How to Keep Yourself Protected
    • Which Domain Tools to Use
    • Considerations for Instant Messaging Investigations
    • Invaluable Websites for Conducting People Searches
    • Using Suspect's Usernames to Search Multiple Platforms
    • Investigating Suspects on Facebook
    • The Incredible Tool Known as Facebook Graph Search
    • An Exploration into the New MySpace
    • The Powerhouse of Information Known as LinkedIn
    • Social Monitoring and Tracking Suspects on Twitter
    • Geo Tracking News, Media, and Businesses
    • Creating False Personas and New Identities
    • In Conclusion
    • Quiz: Advanced Social Media Investigations
  • 13

    Email Headers and Digital Forensics

    • Cyber Forensics (Reading Assignment)
    • Investigating Email Crimes: The Who, What, When, and Where!
    • What do we do?
    • Email Header Information
    • Mobile Forensics Part 1
    • Mobile Forensics Part 2
    • Quiz: Digital and Mobile Forensics
  • 14

    Legal Fundamentals of Organized Retail Crime

    • ORC Legal Aspects (Reading Assignment)
    • Introduction and What You Will Learn!
    • What Types of Crimes Occur?
    • What are the Different Types of Courts?
    • What Bills and Acts Help Fight ORC?
    • Prosecuting the Criminal!
    • What about Court Orders?
    • Computer Forensic Types of Evidence!
    • Collecting Photographic Evidence for Your Case!
    • What Evidence do You Have of a Fence?
    • What is the Charging Process?
    • Learn How to be an Expert Witness!
    • How to Prepare for the Verdict!
    • Make Sure You Review Your Case!
    • Quiz: ORC Legal
  • 15

    ORC Prevention and Deterrance

    • ORC Prevention (Reading Assignment)
  • 16

    Appendix

    • Appendix and References
  • 17

    Preparing for the Exam

    • Preparing for the exam
    • Exam Application
    • Final Exam: ORC MicroDegree