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Investigative interviewing methodologies like you have never experienced before

This is an exciting four-week online course, where you will learn how to conduct successful investigative interviews with effective new concepts to acquire confessions from the guilty. We are taking over 25 years of hands-on experience conducting investigative interviews and sharing with you our insights into what contributes to their success and failures.

Students will continue to build upon their interviewing techniques that have previously been learned, identify signs of deception, develop new rationalizations, build rapport and obtain an admission of guilt (or eliminate them as a person of interest). Lastly, we will explore what is needed for a clean separation of employment and/or prosecution.

Course Benefits

  • Access: 24/7/365 Online Unlimited Access
  • Credential Earned: Certificate of Completion
  • Availability: Desktop, Mobile, Tablet
  • CPE Credits: Included
  • Nationally Recognized Credential: NASBA, NICE, & More
  • Live Mentors: Available 9-9PM CST via Chat

Please note: To be eligible for CPE credit, you must complete the course and final exam within one year of enrollment Please be advises that you may only claim CPE credit for a course once after the certificate of completion is issued. The certificate of completion is valid for 2 years.

Curriculum

Investigation & interview preparation

  • Investigation Information & Case Development
  • Investigation Steps & Procedures
  • Professionals Demeanor
  • Preparation for the Interview Process
  • Information & Fact Gathering
  • Understanding what violation has occurred or possibly occurred

Effective interviewing techniques

  • How to Develop Rapport & Gain Buy-In (Failure is not an option)
  • Verbal and Non-Verbal Clues (What you might be missing & why)
  • Establishing Credibility & Trust (How to do it quickly and effectively)
  • Rationalizations (Do you really know who you are talking to), doing your homework?

Obtaining the admission

  • What do you need from your company to get the correct disposition (verbal, in writing, recordings, policy violation, criminal activity) to support termination or prosecution?
  • How to support the termination process of the company and minimize liability (i.e. Unemployment benefits, legal, and lawsuits).
  • Testing for Submission & Soft Accusations (What happens when they fail?)
  • Successful ways to overcome denials & get back on track

Closing the interview

  • How to properly exit the employee/subject from the location (who is involved)
  • How to properly terminate the employee from employment (who is involved)
  • How to deal with threats, inappropriate behavior and who to notify.
  • How to deal with potential workplace violence or violent people.
  • Telephone Interviewing Techniques & Methodologies, what works and doesn’t work, the nitty-gritty.


      Industry Recognized

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